challenge: A multinational company known for its consumer brands had outsourced development of its Enterprise Resource Planning system upgrade, which had been delivered, accepted, and used for seven months before it was discovered that the system did not comply with one of its stated requirements, the ability to handle several hundred concurrent sessions. The system owner complained that the software needed reworking, while the software developers countered that the problem could only be resolved with a hardware upgrade. Since either solution would entail significant expense for one party or another, CheQ was brought in to identify the real source of the problem and determine the most appropriate strategy.

challenge: A large software development house was tasked by a US-based multinational financial firm to develop software that would enable the firm’s financial system to communicate with an Enterprise Resource Planning system. With their reputation on the line and only four months to deliver, the software developers turned to CheQ’s Virtual Quality Assurance team to create and implement project quality assurance and testing plans for review and enhancement of software.