Utility companies are effectively driven by optimized ERP solutions. That’s the general idea.
However, we know the difficulties arising from the implementation of ERP systems customized for different businesses. In Electrical Utilities, we understand there should be network in place, and flexible interface platforms to cater to the needs of different business units, from Sales to account management, service delivery to contractor management. From materials inventory to grid-monitoring, customer billing and collections.
A new direction for Electrical Utilities is the advent of the SMART GRID. The grid includes a variety of operational and energy measures including meters, appliances, electronic power conditioning and distribution controls. What makes it smart is the digital technology that drives it, which allows two-way communication between the customers and the utility company, including the sensors along the grid lines. And just like the Internet, a Smart Grid will consist of computers, controls, and new technologies working together. These technologies will work with the electrical grid to respond effectively to our quickly changing energy demand.