This document explains CHEQ Systems Incorporated’s policies for the collection, use, disclosure, and retention of personal information.
The Information We Collect
CHEQ Systems Incorporated collects information thru personnel employment data forms, customer surveys, inquiries, and general feedback.
The types of personal information we collect include name and contact information, birth date, medical history (for employment), company and financial details (for clients and vendors). Credit card information is used for billing purposes only.
We may record calls to or from our sales representatives for purposes of accuracy, performance reviews, training, and general quality assurance.
How We Use This Information
This information is used to aid in the appropriate delivery of our services including business development, project management, customer service, accounting, billing, collections, and marketing of our services.
CHEQ may use aggregate or anonymous information for various uses for itself and third parties including government agencies that may require such information for compliance purposes.
Who We Share This Information With
CHEQ does not share personal information with any third parties except as disclosed in this policy. CHEQ may provide personal information to its customers and legal advisers, and this shall be bound by privacy obligations.
Security of Personal Information
Personal information is stored in a combination of paper and digital files. They are protected by security measures appropriate to the nature of the information.
Access to Information
Personal information can only be accessed by authorized individuals within the organization. Individuals may review their personal information contained within CHEQ’s files by contacting the Data Privacy Officer. If an individual believes that any of their personal information is inaccurate, the organization will make the appropriate corrections.
Retention and Disposal of Personal Information
CHEQ shall not retain personal information for a period longer than necessary and/or proportionate to the purposes of which such data was collected. Disposal of information shall be performed thru the combined use of shredding of paper documents and permanent deletion of digital files.
Data Breach Management
All employees and representatives of CHEQ involved in the Processing of Personal Data are tasked with regularly monitoring for signs of a possible data breach or Security Incident. In the event that such incident are discovered, the employee or representative shall immediately report the facts and circumstances to the DPO within twenty-four (24) hours from his or her discovery. The DPO shall notify the National Privacy Commission and the affected Data Subjects pursuant to requirements and procedures prescribed by the DPA.
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Amendment to the Policy
CHEQ may amend this policy from time to time. If such amendments affect how CHEQ uses or discloses personal information already held by the company in a significant way, CHEQ will obtain consent.
Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time.